Partner Print Service
The world has become a cost-driven purchasing environment, which means that virtually every organisation is constantly searching for new ways to reduce costs and operate more efficiently.
That’s why many are taking a new look at often overlooked areas: office printing, supplies, maintenance and service. Historically, this has been hard to control, as print expenditures tend to be spread across many different departments, and multiple suppliers.
Improve efficiency and reduce costs by up to 30%
As a market leader in managed print services, Euro Digital Systems has the technology, resources and experience to drive efficiencies throughout your organization, plus the guidance you need to build a managed print solution, that aligns with your business objectives. We will assess your current office print environment, and make recommendations that will increase cost savings, improve your user’s productivity, enhance security and promote environmental sustainability.
Cost Management and Control
Euro Digital Systems Services can help you:
• Streamline your company’s office print operations, and reduce print and copy expenditures by up to 30%
• Standardise your contracted and non-contracted office printer devices, and support processes to drive productivity and enable consistent service level agreements.
• Have a single, predictable monthly invoice for all your printer fleet, making it easy for you to manage your costs and assist in budget planning.
Euro Digital Systems Approach
Managed Print Services takes a flexible and comprehensive approach to deliver measured and sustainable results year after year, supporting your current and future office printer fleet business objectives. Organizations can start with the management of their current multivendor office printer fleet, or they may choose to immediately optimize their print infrastructure, to accelerate all the benefits of a managed prints service. You can choose the approach that best matches the needs of your organization.
Multi-vendor Printer Management - a managed service for your current printer fleet
We can manage and support your existing office printing environment, including service desk, break-fix, service level agreement and supplies replenishment.
The immediate benefits for you are:
• A single point of contact
• No capital investment
• Immediate cost savings on supplies and service (break-fix)
• Fewer invoices to process
• A clear view of your current costs, making it easier to manage and control expenditures
• Improved staff productivity
• Your IT staff will receive fewer print related calls
• Users will experience greater device up-time, resulting from proactive supplies and service monitoring
When you are ready, we can design and implement an optimized print environment.
Optimisation and On-going Improvement
This approach maximizes the potential cost savings and benefits of managed print, by recommending on optimal print environment, that includes consolidating the number and type of print devices. We will bring added value to your organization, by evaluating your work practices and make on-going recommendations in areas including mobile print, documents scanning and faxing, and document management.
Xerox and or partners can help mitigate risk posed by potential security vulnerabilities. We protect documents from inappropriate distribution through data encryption, and by controlling access at the device through user authentication. We can help you track your assets, and highlight any non-conformance of unauthorized devices, added to your network. We also manage move/add/change requests, and provide an audit trail for a secure document infrastructure. Your print data is secure with our ISO certification, and 128-bit https encryption of externally transmitted data.
Productivity and Availability
Our continuous monitoring and proactive support model for your device and non-contracted print devices, provides a seamless integration between your office and IT environment, driving device uptime and output quality. Proactive break-fix services reduce calls to the service desk, and free your IT staff and employees from the support process, so they can focus on their core business. Real-time alert and response, processes maximise the productivity of your contracted office output devices, and the people who use them. Euro Managed Partner Print Services takes time, energy and resources out of the office print management process.
When you add it all up, Euro Digital Systems Managed Print Services allows you to gain control over your multivendor office printer fleet, reducing your total cost of ownership and increasing business and staff productivity, Industry Recognition
Xerox is proud to be positioned as a leader in the Gartner Magic Quadrant for Managed Print Services, Worldwide. We are equally honoured to be recognized by IDC2 as a leader in global delivery capabilities, and Quocirca3 recognizing “Xerox in a class of its own, with a mature MPS offering that extends to BPO and ITO.
Streamline your office with our proven approach and delivery and expertise.
Comprehensive support for all your output needs
Assess - Expert consultants will review your current output services infrastructure, and identify opportunities to improve performance, streamline operations and reduce costs.
Design - Working with your IT staff, our team will develop short- and long- range plans to improve print services management, and enhance capabilities for your business.
Implement - Our team will deploy software, optimize hardware and establish best practices and training as needed, ensuring that your business maximizes productivity and cost-savings.
Manage - Using our smart Print Software developed for global enterprises, our team will automate print management, including troubleshooting and repair, supplies tracking and ordering, and usage monitoring.
Our Managed Print Services provides comprehensive reporting, to enable organizations to view operating performance, identify trends and see new opportunities and service level performance, print volume and managed services activities.
Service Delivery Model
Our consistent delivery approach and experience provide a simple integration to your existing processes, and a smooth transition to the new ways of working. We provide training and on-going communications throughout the planned implementation. The combination of our professional people, delivery capabilities and well-staffed ITIL-aligned Global Delivery Centers, delivers best-in-class end-user support for our clients and partners.